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Cannot login with newly created Admin/limited Admin post upgrade to 14.3 RU1MP1

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Article ID: 214639

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Post upgrade to 14.3 RU1 MP1 SEPM, newly created Admin with Administrator or Limited Administrator access level are not working.

Attempting login with new admin fails with error:

scm-server-x.log:

2021-04-20 15:02:29.185 THREAD 78 SEVERE: The administrator's user name or password is incorrect. Type a valid user name or password.

Environment

Release : 14.3. RU1 MP1

Resolution

This is by design when SEPM has more than one domain,

"If the console has more than one domain, click Options and type the domain name."

Additional Information

ESCRT-6898

Attachments