Spectrum CABI reports are blank

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

When we run Spectrum-based data reports (e.g., Alarm Log:All), they are blank ("no records found")

Environment

Release : Spectrum integrated with CABI (Jasper)

Component : Spectrum Integration / CABI

Cause

Reports need to be re-deployed.

Resolution

Redeploy the reports

1. Log into the OneClick Spectrum Report Manager (SRM) web pages as an ADMIN user

2. Click on the Administration link

3. Click on the Report Manager link

4. Click on the Jasper Integration link

5. Click on the Re-deploy link