search cancel

Risks, Changes, Issues grid blank

book

Article ID: 214597

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

You are able to see the Risk, Change Request, or Issues modules on an investment, but when clicking on the module, it's showing as blank. 

Cause

This can be due to you missing access to the Risk, Issue or Change Requests. This is working as expected if you do not have permissions to the module. 

Environment

Clarity 15.9.2 and higher

Resolution

  1. Grant the applicable Create, View, Edit, Delete rights as needed.
  2. To hide the module for users who do not have access: Administrators can create a Business Rule to hide the modules for the group of users having no rights