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Failed to create project error when converting idea

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Article ID: 214567

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

 Unable to convert Idea to Project from the Modern UX when the user does not have explicit Ideas - View access. The user only has the 'Ideas - Create' access which allows the user to view and edit his/her own Ideas created.  This combination of access rights works fine in Classic, but not in Modern UX. This user is allowed to create projects from templates, but converting the idea to a project is not working. 

Steps to Reproduce:

  1. Ensure a test user has the ability to create an Idea and a Project and has view rights to all projects. Do not grant Idea Edit, Approve, or XOG rights to the user
  2. Use the test user account to create an Idea. Ensure that the user is not assigned to the Manager field.
  3. Now, approve the Idea using another account with appropriate rights. Using the Modern UX, convert the Idea to a project from template with the test user account.

Expected Results: Project gets created.

Actual Results: The project is not created. Error "Failed to create project." is shown.

Cause

DE60894 

Workaround: Use the Classic UX. 

Environment

Release : 15.9.1, 15.9.2, 15.9.3 

Component : CA PPM SAAS PROJECT MANAGEMENT

Resolution

Fixed in Release 16.0.0 

Additional Information

See also: Projects known issues for Clarity