Integration between Spectrum OneClick and CAPM does not work after upgrading Spectrum OneClick

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

The the integration between Spectrum OneClick and CAPM does not work after upgrading Spectrum OneClick

Environment

Release : Spectrum OneClick integrated with CAPM

Component : Spectrum OneClick

Cause

If using https then the $SPECROOT/tomcat/webapps/axis2/WEB-INF/conf/axis2.xml file on the OneClick server may have been overwritten by the upgrade.

Resolution

If you have DX NetOps Spectrum integrated with NetOps Portal, perform the following steps to enable the communication between SSL enabled OneClick and NetOps Portal:

1. Open the "axis2.xml" file in an editor from "$SPECROOT/tomcat/webapps/axis2/WEB-INF/conf".

2. Locate the following section in axis2.xml:

<transportReceiver name="http"
                       class="org.apache.axis2.transport.http.AxisServletListener">
        <parameter name="port">8080</parameter>
</transportReceiver>

Change the section as follows:

<transportReceiver name="https"
                       class="org.apache.axis2.transport.http.AxisServletListener">
        <parameter name="port">8443</parameter>
</transportReceiver>

3. If you need to configure both HTTP and HTTPS, it is necessary to explicitly configure the port numbers in axis2.xml, such as in the following example:

<transportReceiver name="http" 
 class="org.apache.axis2.transport.http.AxisServletListener">
<parameter name="port">8080</parameter>
</transportReceiver>

<transportReceiver name="https" 
 class="org.apache.axis2.transport.http.AxisServletListener">
<parameter name="port">8443</parameter>
</transportReceiver>

4. To ensure that all the connections are always accessed over the HTTPS only, set the transport-guarantee tag to CONFIDENTIAL in all the occurrences in the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file.

<transport-guarantee>NONE</transport-guarantee>

To:

<transport-guarantee>CONFIDENTIAL</transport-guarantee>

Additional Information

Please reference the "Configure the Secure Socket on the OneClick Web Server Host" section of the Spectrum documentation for more information.