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Jaspersoft Report Missing From Repository / Library

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Article ID: 214528

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

One or more of the following is encountered:

A stock report is missing from Clarity > Home >  Advanced Reporting > Library or View > Repository

A stock report, e.g the Customizations Overview Report is not displaying correctly after import. The parameters are not displayed as user-friendly.

Cause

The report was unintentionally deleted from the original PMO Accelerator install.

Environment

Release : 15.8

Resolution

1. Delete the existing stock report, if it exists from Advanced Reporting > Library or Repository.

2. Obtain an export of the report file either from another Jaspersoft repository or organization.
If unable to find an instance, contact the Support team for further assistance to obtain a copy.

3. Go to Advanced Reporting > Manage > Organization
Right-click the root level and select Import.

4. Select the ZIP file. 

Make sure the 'Update' field is selected.

Click Import.

Note: The 'Import data file' in the screenshot is an example.

Note: The values of 'Import file' is an example of the source(organization id) and the target(Selected organization).

Click Continue Import to complete the import process.

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