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SAML/SSO logout URL in CSA is not used

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Article ID: 214526

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Setting up up SAML SSO with ADFS/Okta. We want to use a Logout URL in the properties.xml but it does not respect it, we always get redirected to another URL instead.

Environment

Release : Any

Resolution

  1. Go to Modern UX - Administration - Authentication & Keys - SAML CONFIGURATIONS
  2. Check the value for IDP Single Logout URL
    This would be the value that takes precedence over the Logout URL in CSA.
  3. Clear it out and test

Note: Alternatively you could set the IDP Single Logout URL attribute to the same URL as the Logout URL in CSA 

 

Additional Information

For 15.9 and 15.8.1 ONLY: the table CMN_SEC_SAML_CONFIGS can be updated with the information.