LDAP User login Error.U00003234 Logon error: Access denied.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

LDAP User login Error.U00003234 Logon error: Access denied. 

Logs Shows 

==> CPsrv_log_004_00.txt <==
20210503/131122.038 - U00003407 Client connection '4860(14)' from '127.0.0.1:60119' has logged off from the Server.

==> WPsrv_log_002_00.txt <==
20210503/131122.048 - U00011800 Disconnect User: Cannot find user '*CP004#00004860' in the table AKT-USER.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Check if communication is fine for Automic Engine to LDAP server. 

Check the user password has a length of <32 characters. Chang the password back to a length of <32( If it is More) and login again.