Single Sign-On EEM Configuration HTTP Status 500 Internal Server Error

Products

• CA Spectrum

Issue/Introduction

I have installed a new EEM 12.6.1 server and integrated it with Spectrum 20.2.0 / 10.4.2.0. But after saved the SingleSign-On (EEM) configuration and restarted the OneClick server, the following message is displayed:

HTTP Status 500 - Internal Server Error

java.lang.NullPointerException

com.aprisma.tomcat.authenticator.ExternalSSOAuth.authenticate(ExternalSSOAuth.java:244)

       

Environment

Release : 20.2

Component : Spectrum OneClick

Cause

The following entries were still commented in the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file:

  <!--
  <listener>
  <listener-class>com.aprisma.tomcat.authenticator.ExternalSSOAuth</listener-class>
  </listener>
  -->

The entries were commented out previously to disable the Single Sign-On (EEM) integration because the EEM version was not supported.

Resolution

Edit the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file.

Uncomment out the following rows:

<listener>

<listener-class>com.aprisma.tomcat.authenticator.ExternalSSOAuth</listener -class>

</listener>

Bounced the Spectrum Tomcat service.