E03020054: The package named ... is being used by Checkin

Products

• CA Harvest Software Change Manager
• CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

I am having issues with CA Harvest SCM Workbench and CA SCM Administrator with one of the Active Projects. Users can check out for browse, reserve, etc., but *cannot* un-reserve or check-in Harvest items.

E03020054: The package named *********  is being used by Checkin . Client: /pt_HClient://****************/******  Server: /pt_HServer://****************/*****

E03060003: Could not update 892  object in SCM Repository:

Any suggestions?

Environment

Release : 13.0.3 and up

Component : CA HARVEST SCM CORE FUNCTIONALITY/PROCESS AUTOMATION

Resolution

Looks like you’ve got a locked package.  Can you try unlocking to see if that clears the error?  Here’s where you can read about the hpkgunlk command: hpkgunlk Command-Unlock Package
 
Don’t forget to check the “hpkgunlk.log” file after running the command to confirm that it worked ok.  The easiest way to do this:
 
On Windows:
hpkgunlk "my package name" -b brokername -en projectname -prompt & type hpkgunlk.log
 
On Linux/Unix:
hpkgunlk "my package name" -b brokername -en projectname -prompt ; cat hpkgunlk.log
 

Additional Information

A quick way to find the name of the project for the locked package is with the following SQL:

select environmentname, packagename
from harenvironment, harpackage
where harenvironment.envobjid = harpackage.envobjid
and packagename = '<name of package>'