Viptela Interfaces are inactives

Products

• CA Virtual Network Assurance

Issue/Introduction

We are seeing interfaces for Viptela's, listed as inactive, after upgrading to 20.2.9, and cleaning up the database

 

Environment

Release : 20.2

Component : VNA

Cause

unknown as to why the interfaces are now listed as inactive

Resolution

Contact support for the "pollingAllDevicesInFile.pl" script

Stop and restart polling on all Viptela devices, using the "pollingAllDevicesInFile.pl" script

The script can be used to stop or start polling, on a number of devices at once, based on a list of devices' item IDs in a file

./pollingAllDevicesInFile.pl -stop -f <filename>
./pollingAllDevicesInFile.pl -start -f <filename>

 

 

 

 

Additional Information

 a list of devices can be made from from the data returned, by running the following command from the command line

 ./opt/CA/MySql/bin/./mysql -uroot -p<Password> -D netqosportal -e 'SELECT ItemName,LocalID from dst_device'

You can also redirect it to a file using >