search cancel

Cost Plan XOG errors after doing several updates

book

Article ID: 214380

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

We have a Gel script in a process that updates the Start and End dates of Cost Plans. After several iterations through a number of cost plans we sometimes encounter the following errors. The behaviour appears to be random. Some individual the cost plans have about 400 line items..

ERROR 2021-04-12 22:03:38,310 [http-nio-8080-exec-2922] filter.XSSFilter (clarity:admin:41067424__1D8F0ED0-71F1-48C9-B988-35A7001CA0C7:revmgr.xogWriteCostPlan) Exception in finding XSS, some parameter has bad values Cannot call sendError() after the response has been committed

ERROR 2021-04-12 22:08:48,585 [http-nio-8080-exec-2929] niku.xog (clarity:admin:41067511__3BBA2B88-6E0B-4998-B544-C4465D0C298D:revmgr.xogWriteCostPlan) XOG POST failed
javax.servlet.ServletException: XOG POST failed java.io.IOException: Connection reset by peer
 at com.niku.xog.util.XOGGovernorLimitUtil.writeResponseToOutputStream(XOGGovernorLimitUtil.java:290)
 at com.niku.xog.service.XOGSOAPServlet.doPost(XOGSOAPServlet.java:268)

 

Can you help us understand what may be causing this?

Environment

Release : 15.9.1

Component : CA PPM XML OPEN GATEWAY (XOG)

Cause

From the message displayed in the log file, the culprit appears to be loss of database connectivity

Resolution

Reduce down the number of Cost Plans being updated at each session instead of updating all Project records.