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Server Timeout for some users - Top Interface Utilization

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Article ID: 214366

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

The out-of-the-box Top Interface Utilization view for a device returns a server timeout for a few users. 

server timeout on view 

server timeout on dashboard 

Cause

User edited the default view and it caused the 500 errors for that device type. 

Environment

Release : 20.2

Component : PERFORMANCE MANAGEMENT INTEGRATIONS

Resolution

Edit the view choose My User Account and then click Use Defaults.