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Microsoft Project Plugin Not Working with SSO

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Article ID: 214364

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Tried to use the Microsoft project plugin to edit a Clarity project, but receiving a login prompt which is grayed out. I cannot select the "Setup" button to adjust the Proxy settings.

Environment

Release : 15.9.1

Component : CA PPM SAAS MICROSOFT PROJECT (MSP)

Resolution

Launch Microsoft Project manually.

Access the CA PPM Integration field and click "Open" which allowed us to see the login and click the "Setup" button.

From the Setup the Proxy settings could be adjusted to resolve the connection issue.