Licenses disappear from user group and new users could not be created

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Article ID: 214314

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Updated On:

Products

CA Spectrum

Issue/Introduction

After the creation of a new user group you may not be able to add new users to that group because all licenses that were associated to that group have been lost.

You have to manually re-add the licenses to that group but the problem may reoccur.

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

For Spectrum 10.4.2.1 apply patch 10.04.02.01.D146