UIM trying to edit or delete a group fails showing error at the top left corner

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Article ID: 214262

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I went back into the group that I just created to attempt to rename it and now I get this error.  I have tried a few things but nothing is working.

 

Cause

This is a dual OC setup going through a F5 load balancer. Using the browser developer tools (F12 for chrome) and then at the network tab it was possible to see there was a 403 error with an invalid cors request. Running it direct at the F5 resulted in the same failure. Wasp at the OC robots was configured for http, and the F5 converts it to https. 

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - GROUPS

Resolution

Configured wasp at both OC robots for https. 

Additional Information

Remote into one of the systems hosting a OC robot, bring up a browser, load OC and Group edit works. 

For a better understanding on CORS see:

https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS

How to configure wasp for https: 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-3/installing/optional-post-installation-tasks/configure-https-in-admin-console-or-ump.html#concept.dita_415d8e39da35f3c87195e38421f6552951871c62_ModifywasptoUseHTTPS