Patch Deployment Failing on agent machine .Windows Event log shows ‘Windows update could not be installed because of 2149842967 ‘

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Article ID: 214257

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Updated On:

Products

CA Client Automation - IT Client Manager

Issue/Introduction

Patch Deployment Failing on agent machine .Windows Event log shows ‘Windows update could not be installed because of 2149842967 ‘

Environment

Release : 1403

Component : DESKTOP MANAGEMENT SUITE

Resolution

2149842967 is 0x80240017 in hexadecimal. According to Windows Update Agent Result Codes, it indicates that this hotfix is not applicable to your server. 
 Can you please run Windows Update to check if Windows Update is functioning properly? If not, let’s check the windowsupdate.log for further research.

Try installing any other standalone update and see if that works.

Also, make sure Windows Update service is running and run updates from elevated cmd (run as administrator)

Try resetting Windows Update components and check if that helps. To do so run the Fixit form the link provided below.

http://support.microsoft.com/kb/971058

If the issue still persists, run the System Update Readiness Tool. Follow the troubleshooting steps provided in KB article below and check if that helps.

http://support.microsoft.com/kb/947821