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Alert when Linux Host Monitor SystemEDGE is down

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Article ID: 214236

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

 

When SystemEDGE is down, it simply stops reporting its metrics.

There are no metrics reported whether this component is up or down.

Agents report whether they are up or down here

*SuperDomain*|Custom Metric Host (Virtual)|Custom Metric Process (Virtual)|Custom Metric Agent (Virtual)|Agents

which works for reporting on agents being up or down, but cannot find anything equivalent for the SystemEDGE component. 

Cause

There is no system for this built-in to APM.

Environment

Release : 10.7.0

Component : APM Agents

Resolution

 

The APMIA agent itself can be configured to check that SystemEDGE is running:

 

  • Deploy the sample EPAgent scripts available on this page:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/implementing-agents/infrastructure-agent/epagent-plug-ins/sample-epagent-plug-in-extensions.html

  • Assuming running on Linux, in the apmia/extensions/deploy/epagent-plugins-unix folder, edit the bundle.properties file to check for the sysedge process:

introscope.epagent.stateless.EpaSamples.MATCHEDPROCS.command=perl {ApmExtensionHome}/bin/processAvailability.pl -match ^sysedge -distinctmatch

  • This metric will be created:

 

 

An alert can be created based on a condition of this metric reporting less than 1 or equal to zero.

 

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