When there is a WebView in the screen, the content is not getting updated in the screenshots taken. The text in the screenshots is html text loaded in a WebView which are not refreshing. Other elements like images and buttons are getting captured.
Tried AXA Troubleshooting SDK sendScreenshotAlt API and got the following error for the particular tutorial screen
E/[CA MAA]: Fingerprint:18.104.22.168-1616087841789
Error in Agent takeScreenshotOnIntegration() :Attempt to invoke virtual method 'int android.graphics.Bitmap.getWidth()' on a null object reference
Release : SAAS
Component : CA APP EXPERIENCE ANALYTICS SAAS
Comment out LAYER_TYPE_HARDWARE. You should now see the content refreshed in the screenshots captured.