Users accessing internet using WSS Agent
WSS agent 7.2.1 running on Windows platform
Two users from two different office reported they successfully login to LogMeIn secure service
When they try and launch the remote desktop session (Rescue service), the connection cannot be completed and there's a connection failure reported
When the users disable WSS agent, all works fine.
WSS Agent - all versions
Windows 10 platform
LogMeIn application using certificate pinning.
With SSL inspection enabled by default, the certificate returned to the client is not that of the LogMeIn back end server but WSS Proxy server
Added SSL inspection bypass for the following domains