Default Filters in the Resource Finder Not Working

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When trying to set certain default values for the Resource Finder page, as accessed from a project from the Team > Staff page, the default values are not showing. Even though that the filter values are configured in the Administration side, and there is no customization on those values from the user, these do not appear.

However, they do appear when accessing from Home > Resource Management > Resource Finder.

Environment

Release : 15.8

Component : CA PPM STUDIO

Resolution

When clicking on the Magnifying Glass icon from the Staff page to replace a resource, the expected results are not the same as the ones from the Resource Finder as accessed from the Home menu.

Using this option will pre-populate some filter values (like the Availability, Skills, Role...) so that the results displayed are the ones that are candidates for replacement. As the filter values are overridden, the default values will not be shown.