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Unable to access with WSS agent enabled


Article ID: 214204


Updated On:


Web Security Service - WSS


WSS agent 7.3.1 running on Windows 10 workstation

Users can access internet without issues

Users getting following error while accessing (broadcom added to mask organisational name*) via WSS.

PKIX path building failed: unable to find valid certification path to requested target.

When WSS agent disabled, all works fine.

SSL inspection bypass added for and domains but still having issue.


Certificate pinning enabled on java based application

Although browser shows access to Blackduck domains, it also accesses other domains in background such as

When these are inspected by WSS, the client application throws an SSL/TLS alert


WSS Agent 7.3.1 (can happen with all versions)

Windows 10 OS


Add SSL inspection bypass for domain.