After upgrading the S500 from 8.1.2 to 8.2.2 it booted into 8.2.2 initially. However, after that, the appliance keeps booting back into 8.1.2
The si_install.sh script only found one SSD to boot from. The installation requires that both SSD cards are detected and identified.
Errors seen during solera-upgrade.sh and verify-upgrade.sh
si_install.sh: Testing to see if this is Blue Coat Hardware...
si_install.sh: Determining which drives are SSDs...
si_install.sh: Error: getSSDids
Errors seen in /var/log/messages
2021-04-27T13:28:59-04:00 arnor root: si_install.sh: Invalid Number of SSDs: 1 reported
Release : 8.1.2
Check to make sure both SSD cards are firmly seated on the motherboard.
The steps are as follows:
This is for the S500 only.