XML export script executed by specific user results in faulty XMLs

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

XML export script executed by specific user results in faulty XML

The same script executed by a different user result is a correct XML

A test user with the same authorizations and permission does not have the problem

The correct export looks

like this (fragment):

<CIT src="OCV">
            <citcont text="Web Service Rest" jobtype="WEBSERVICEREST" agentname="RA_WEBS_REST">
              <cit id="" subtype="REST" cittype="2" text="REST Web Service" icon="">

 

The faulty export looks like this:

<CIT src="OCV">
            <citcont text="
ÄHDý" jobtype="WEBSERVICEREST" agentname="RA_WEBS_REST">
              <cit id="" subtype="REST" cittype="2" text="Job Panel" icon="">			  

 

The problem may appear to be specfically related to one user.

Environment

Automation Engine 12.3.6

 

Cause

This is a defect of the Automation Engine.

 

Resolution

Workaround:

Changing the user that performs the export can help.

Solution:

This Bug is fixed in version 21.0.9 of the Automation Engine.

Version 21.0.9 is supposed to be issued mid of December 2023.

Public Resolution message: 

EN:A problem has been fixed where exported XML files contained errors.

Additional Information

Bug ID: AE-28306
Bug Title: XML export script executed by specific user results in faulty XML