JVMJ9VM015W Initialization error for library j9gc29 error when install WA Agent

Products

• Workload Automation Agent
• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation DE - Business Agents (dSeries)
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

WA Agent may some result in the following error during the installation.

Exit Code: 1

C:\Windows>cd /d "C:\Program Files\CA\WA Agent R12" 
C:\Program Files\CA\WA Agent R12>".\jre\bin\java" -jar generator.jar installerData.properties 
:JVMJ9VM015W Initialization error for library j9gc29(2): Failed to instantiate compressed references metadata.  200M requested
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
                       Status: FATAL ERROR
                       Additional Notes: FATAL ERROR - "Post-Install: Generation of additional files failed"

Environment

Release : 12

Component : CA WORKLOAD AUTOMATION AGENT

OS: Any

 

Cause

The setup installer was not able to get the maximum memory from OS.

Resolution

Add the following switch to the setup (Windows/Linux):

Windows
setup.exe  -jvmxmx 512M       

Linux/UNIX
setup.bin  -jvmxmx 512M       

If using silent installer method, then add the switch after the properties file.

setup.exe -f win_installer.properties -jvmxmx 512M             

setup.bin -f installer.properties -jvmxmx 512M 

 

Note: The setup will take maximum of 512 MB from the OS.  The OS must have at least 512 MB free.