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Issue one ECLI (enterprise command line)

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Article ID: 214034

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Receiving the following message when attempting to access AEWS url address

This site can’t be reached
aews_url_address.com took too long to respond

Cause

This message can mean the webservices service is not running or that server or port 9443 is not accessible.

Environment

Release : 12.0

Component : WORKLOAD CONTROL CENTER

Resolution

1. Make sure that the hostname in the address is resolvable. 

2. Validate the Web Server service is running/active

3. Validate that port 9443 is open.