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UIM 20.3.3 Metric viewer displays different QOSs with the same label

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Article ID: 214002

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are running UIM 20.3.3hf1 and the OC metric viewer, in some cases, displays metrics/QOS from different Targets with the same Label name so it is impossible to distinguish between different metrics. 

Example:

Both:

QOS_INTERFACE_UTILIZATION will show in the Oc Graph the same label as QOS_PHYSICALMEMORY_UTILIZATION

 

 

 

Cause

The UI displays the data with a label. This Label uses the correspondent met_description and in some cases the met_description is identical. 

Environment

Release : 20.3.3Hf1

Component : UIM OPERATOR CONSOLE - Metric Viewer

Resolution

The labels are defined in the CI tables by a combination of different probes so currently, this is working as designed and changing this behaviour would require an enhancement in a future release of UIM. 

An Idea already exists in the UIM user community:

https://community.broadcom.com/participate/ideation-home/viewidea?IdeationKey=d06d0522-8eca-4ba2-8010-f6f462278a92

 

Workaround:

A non-supported workaround exists and we have seen it working. Please take into account that the below procedure shouldn't generate any side issue, however, it is not a supported procedure. 

As the labels are just picked up from the DB met_description field just updating the DB entry in the CM_CONFIGURATION_ITEM_METRIC_DEFINITION Tables  does the trick:

 

Example Result: (before it would show Utilization on both sides) 

 

Additional Information

The below query helps showing a list of QOS Names and its related met_description for pollagent QOS from the CM_CONFIGURATION_ITEM_METRIC table where the UPDATE should be made to apply the workaround.

 

Select qos,ccimd.met_description from s_qos_data qd inner join CM_CONFIGURATION_ITEM_METRIC ccim on qd.ci_metric_id = ccim .ci_metric_id 
inner join CM_CONFIGURATION_ITEM_METRIC_DEFINITION ccimd on ccim.ci_metric_type = ccimd.met_type 
Where qd.probe = 'pollagent'

 

Related KB:

UIM 20.3.3 OC does not display default metrics for SNMPcollector qos - KB214000

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