Service point RestAPI Testing

Products

• CA Service Catalog
• CA Service Desk Manager
• CA Service Management - Service Desk Manager

Issue/Introduction

This article discusses how to use Postman to test the Service Point REST API.  Generally accessed via URL http://[SERVICEPOINT]:9002/api . 

Environment

Release : 17.3 or higher

Component : CA SERVICE CATALOG/CA SERVICE DESK.

Resolution

1. Download POSTMAN : (https://www.postman.com/downloads/
2. Access the URL http://[SERVICEPOINT]:9002/api/getAccess 
3. Authentication type = Basic 
4. REST Method = POST

• Analyst/Administrator should use http://[SERVICEPOINT]:9002/api
• Employee should use http://[SERVICEPOINT]:9002/bui

Additional Information

Service Point REST API