Frontend Application names showing up with special characters

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

We are in process of diverting the 10.7 agents to SaaS. Now, some of frontend application names are showing up with special characters in SaaS Experience view cards and not loading data. 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Customer added a Unicode code in the application name by accident. They need to correct it. So long hyphen appeared as garbled character.