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uim robot update not installing - 9.33

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Article ID: 213934

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I have just upgraded my primary hub to 9.3.3.  Part of my upgrade is to make sure that my other hubs get upgraded to 9.33.  When I deploy robot_update v9.33 to the majority of my hubs I get error of Dependency not found (v9.33).

Cause

There are remote distsrvs that deploy to the local hub. These distsrv probes did not have the robot_update probe downloaded to the local archive yet. This caused the dependency not found message.

Environment

Release : 20.3

Component : UIM - ROBOT

Resolution

There are 2 resolutions.

1) if you have auto sync turned on with all the remote distsrv probes, just wait longer for them to get a copy of the probes.
2) you may log into each hub that has a distsrv probe via IM and then download the missing probes manually.

You can then deploy the probes.