Error 4016 Failed to decompose seen in NSK job using WA Agent

Products

• Workload Automation Agent
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation DE - System Agent (dSeries)
• CA Workload Automation DE - Business Agents (dSeries)

Issue/Introduction

Job running WA Agent for NSK (x86) R12 fails with this 4016 error code.

File Code: 0 31-1 -1
Failed to decompose assign_volume from \DEV.$SYSTEM.FILE.TEST, error:-1.  Error code: 4016

 

 

Cause

The NSK Agent for x86 platform may not be able to properly access the file.

Environment

Release : 12.0

Component : CA Workload Automation System Agent

Resolution

A new patch is needed to R12 agent.  The solution ID is LT01034.

Note: If the customer is unable to download then contact Support.

Additional Information

Note: The NSK Agent for Itanium/IA systems does not have this issue.