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Agents missing after routing to SaaS through cloud proxy
Article ID: 213926
CA Application Performance Management (APM / Wily / Introscope)
In process of diverting agents to SaaS tenant through the cloud proxy, we found couple of pod agents from the Openshift cluster are not getting diverted to SaaS. These seem to be hung and do not appear in local APM or in SaaS.
Release : 10.7.0
Component : APM Agents
Firewall issue blocking CP Connection.
We implemented the firewall rule for connectivity between DMZ agents and cloud proxy hosted server. After adding, could see agents