Error: "Failed to generate enrollment bundle" in the Cloud Management Portal

Products

• Data Loss Prevention Cloud Detection Service
• Data Loss Prevention Cloud Detection Service for ICAP
• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention

Issue/Introduction

In the Cloud Management Portal (CMP), you see the error "Error Failed to generate enrollment bundle":

Environment

Release : 15.x

Component :

Cloud Detection Service (includes CDS for REST and CDS for WSS)
Cloud Service for Email

Cause

Bundle generation is not currently available in the Cloud Management Portal.

Resolution

Contact Broadcom Support for further assistance.