ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Missing Time report: Some time periods missing when periods cover non-working days
Article ID: 213873
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
When selecting individual time periods on the Missing Time report, this will not display data at all.
If you choose multiple periods data is retrieved.
The single-time periods exist in Clarity. Why are those not populated on the report?
Cause
The missing time periods are periods that fall exclusively on non-working days.
Resolution
For non-working period data to be displayed, ensure the following parameter is checked:
Calculate Missing time based on timesheet status
Additional Information
Report description: Missing Time on Tech Docs for 15.9.1.
Reference also: Jaspersoft / reports known issues with Clarity
Attachments
Feedback
Yes
No
Powered by
