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The Messaging Gateway Scanner is not updating with configuration changes.

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Article ID: 213859

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Updated On:

Products

Messaging Gateway

Issue/Introduction

When you make a configuration change in the Control Center, you see an error and the Scanner configuration does not change.

Cause

If the Control Center and Scanner are on different versions, this issue can occur. The Control Center and Scanner must be on the same version for configuration changes to be made. You may need to upgrade the scanner from the command line interface.

Environment

Release : 10.7.4

Component :

Resolution

Upgrade the appliances so that all appliances are on the same version.