The Messaging Gateway Scanner is not updating with configuration changes.
Article ID: 213859
Updated On:
Products
Messaging Gateway
Issue/Introduction
When you make a configuration change in the Control Center, you see an error and the Scanner configuration does not change.
Cause
If the Control Center and Scanner are on different versions, this issue can occur. The Control Center and Scanner must be on the same version for configuration changes to be made. You may need to upgrade the scanner from the command line interface.
Resolution
Upgrade the appliances so that all appliances are on the same version.
Feedback
Yes
No
Powered by
