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SPC-OCA-10364: No permission. Ensure the server's .hostrc file permits the web server host to connect

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Article ID: 213845

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

The following message is displayed in the OneClick Administration --> Landscapes

SPC-OCA-10364: No permission. Ensure the server's .hostrc file permits the web server host to connect. 

Cause

Possible one of the following:

The SpectroSERVER does not permit the OneClick to access it.

The OneClick cache is corrupt.

Environment

Release : 20.2, 21.2

Component : Spectrum Core / SpectroSERVER or OneClick

Resolution

On the SpectroSERVER system, edit the $SPECROOT/.hostrc file and included the OneClick web server hostname or ip address.

Restart tomcat on the OneClick system to clear the cache.

Attachments