Java console logon fails after installing Data Center Security Server-All-In-One
Article ID: 213804
Updated On:
Products
Issue/Introduction
The java console logon has not prompted symadmin user to set a new password after fresh install of DCS and logon fails.
Environment
Component: DCS Manager:
Data Center Security 6.5
Data Center Security 6.6
Data Center Security 6.7
Data Center Security 6.8
Data Center Security 6.9
Data Center Security 6.9.1
Cause
DCS manager and SQL Server are installed on the same server causing the DCS manager services to startup before the database and fail to connect.
Resolution
Set DCS Manager services startup type to "Automatic: Delayed Start"
1. Open services.msc
2. Right Click Symantec Data Center Security Server Manager
3. Select Properties/General tab
4. Change Startup type in the dropdown from automatic to "Automatic: (Delayed Start)" and select OK
5. Repeat the above steps for the Symantec UMC Telemetry Service and the Symantec UMC Credential Service
6. Reboot the server and wait for the services to start up
7. Attempt to logon to the java console
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