We are getting this error after installing a new agent. Most of the ITPAM functions appear to be working but one operator runs a .exe on the Windows 2016 server and is getting the following error.
mkdir("C:\Windows\system32\config\systemprofile\AppData\Local\Temp\pdk-SYSTEM\") failed, errno=2
Panic: Can't find temp dir for perlapp
When we run the same .exe on the local server it works fine so it is just the execution from from ITPAM that is the issue.
Release : 4.3
Component : PROC AUTO SIM AND BMC REM POWER PACK
The executable is trying to access a directory that the Process Automation Agent does not have access to. This may happen if the Process Automation Agent service is starting as "Local System"
To resolve this issue you will need to: