Run jobs on SSO system as an admin / generic user

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

You are setting up Clarity with SSO/SAML integration. You found the users that run the jobs are used for the last_updated_by field. How can you run the jobs as a generic/ admin/ service account to run jobs on SSO, without being logged as them?

Environment

Release : Any

Component : CLARITY SECURITY INTEGRATION

Resolution

You have two options:

1. Have a Non-SSO app outside of the Load Balancer (LB) connected to the same database. Connect with 'admin' user from there and run jobs, test Clarity, etc. You can then bring the app down when you don't need it.
2. Create a new 'admin' user in Okta with it's own email address that you can use to run all jobs