CAPC ver 184.108.40.2064
odata queries are not completing
odata queries getting 500 errors
Elastic client application
Customer was getting the data using Elastic/Elastic search we checked the Elastic client application that the customer was using and the elastic documentation. We found request_timeout is the overall time it can take the entire process, but socket_timeout is the part of the total request_timeout for the response to be received after sending request and socket timeout is default to 10 seconds and all errors in odata CAPM were occurring right at 10 seconds.
Release : 20.2
Component : IM Reporting / Admin / Configuration
Added "socket_timeout => 60" in the Elastic client application and the errors stopped occuring