Operator Console - alarm severity icons mismatch

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have observed that the icon for the highest severity alarm present on the server in the application tree and the real state of alarms present on the server do not match. Please have a look at the attached screenshots.

We have seen a lot of such situations in the current version of OC.

We have completely cleared the cache of the browser and tried to re-login several times.

 

 

 

 

Environment

Release : 20.3

Component : UIM - OPERATOR CONSOLE

Resolution

The issue has been resolved with UIM 20.3.3, please upgrade to UIM and OC 20.3.3

Additional Information

UIM 20.3.3 can be downloaded from here

For information on UIM 20.3.3 release notes and high level deployment procedure, please click here