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How often does Symantec Encryption Management Server regroup users in Active Directory?
Article ID: 213642
Updated On:
Products
Encryption Management Server
Encryption Management Server Powered by PGP Technology
Gateway Email Encryption
Gateway Email Encryption Powered by PGP Technology
Issue/Introduction
Symantec Encryption Management Server is designed to manage users from Active Directory. When users are enrolled to the server these users are group automatically to the proper groups. If you change a user from one group to another, the user may not appear in that group until the periodic grouping event happens.
Resolution
This periodic grouping happens every 6 hours or 4 times per day. If this is not frequent enough and you wish to have these users group sooner, please contact Symantec Encryption Support for assistance.
Additional Information
216112 - Prevent Symantec Encryption Management Server from harvesting X.509 certificates for Active Directory
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