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Users not getting email notifications on new monitors in ASM

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Article ID: 213623

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

Not getting Alerts from an Monitor that is flagged to alert.

Environment

Release : 10.0

Component : APP SYNTHETIC MONITOR ENVIRONMENTAL

Resolution

Alerts are controlled in 2 ways one is on the monitor itself and the other is on the folder that it is in. 

In other words the folder is like a master control and it if is flagged off then no monitors in it will alert.

Additional Information

32644788/ DE499903