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unable to delete a device from OC Inventory

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Article ID: 213617

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When attempting to delete a device from Operator Console Inventory in UIM 20.3.3 the operation may fail.

Environment

Release : 20.3.3

This may also impact 20.4

Resolution

Ensure you are running ump_operatorconsole_2.10_HF2 or later on the Operator Console robot.

This fix is available at UIM hotfixes page:

CA Unified Infrastructure Management Hotfix Index

https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233

Additional Information

If you have already deployed the hotfix or are UIM 20.4, please try the following resolution which usually solves the problem:

- deactivate discovery_server on the primary hub and activate it again
- log out of OC and back in

 

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