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Selecting element from drop-down is cut-off

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Article ID: 213594

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Updated On:

Products

CA Service Management - Service Desk Manager CA Service Catalog

Issue/Introduction

Product: CA Service Catalog
Desc: Select element scroll bars from drop-down is cut off if there are sufficient list of items

The issue has been solved at 17.1, but seems to be back with 17.3.

Cause

1. Create a form with Table select form

2. Add multiple values for the select object

3. Create a new request from the form and notice that the tale select item scroll bars are cut off

Environment

Release : 17.3

Component : CA SERVICE CATALOG

Resolution

The behavior inhouse on both English and German environment are consistent.

If you note the screenshot the Table - Select object dropdown values when pulled will not display the scrollbar on the page

However, you will also have an alternate scroll bar adjacent to the Save / Cancel button which if pulled down will display the select object dropdown scroll bar. 

Note: This current functionality is working as per design

Additional Information

If you expect a change / enhancement in the current functionality please do post an enhancement request on our Broadcom community page.

https://community.broadcom.com/enterprisesoftware/communities/communityhomeblogs?CommunityKey=e2cd3188-49bc-4f38-88f1-74260f56fa66

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