ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

After creating a Inventory Policy Custom Schedule, it shows as Blank for Chrome and Edge Browsers when editing it

book

Article ID: 213589

calendar_today

Updated On:

Products

Inventory Solution IT Management Suite Client Management Suite Server Management Suite

Issue/Introduction

You have created a custom schedule for one of your inventory policies and saved the policy. You come back to check or edit the schedule, but the pop-up is blank when using Edge or Chrome. It displays normally if using Firefox or Internet Explorer.

 

Cause

Known issue. There was an issue with Javascript used in this section. Files updated:
Altiris.Inventory.Web.dll under to ..\Altiris\Inventory\Web\bin
OfflineClientTaskPolicy.aspx under to ..\Altiris\Inventory\Web\Policies

Environment

ITMS 8.5 RU4

Resolution

This issue is not present with our ITMS 8.6 release.

A pointfix for customers with ITMS 8.4 RU4 can be found under the Inventory Solution section in KB 198337 "CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES"

Attachments