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Difference in devices count

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Article ID: 213570

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

We have noticed a difference in the device monitored count

Looking the Data Collector view ; we have   "1734 Monitore devices "

And going to Inventory --> Items --> Devices we have 1931

Question:

Why we have this diference of count ??

 

 

 

 

Cause

Performance Center shows devices from all associated data sources and also inactive or retired devices.

The Data Collector displays active devices and may not reflect the same number as Performance Center's "Devices" list

Environment

Release : 3.7

Component : PERFORMANCE MANAGEMENT INTEGRATIONS

Resolution

You can determine which devices are active, and which devices belong to which data sources. 

You can filter by the Life Cycle status in Performance Center, under Devices.

You can also query MySql in Performance Center

mysql> select a.SourceID, a.itemname, a.LocalID, a.ItemID, v6_ntoa(a.Address), b.consolename from netqosportal.dst_device a, data_sources2 b where a.sourceid=b.sourceid;

You can see if the devices belong to multiple Data Sources or just one