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Cannot acknowledge alarms retrieved by the zEvent probe

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Article ID: 213537

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have setup the zEvent probe 1.0 to integrate with the new message service running on the mainframe to retrieve events.  We are successfully getting the messages in the UIM Operator Console, but we cannot acknowledge them.  Alarms dashboard refreshes after acknowledging the alarm but the alarm continues to display.

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - ALARM VIEWER

Resolution

Deploy wasp_alarmviewer_api-2.1.7-HF1 which is available in the CA Unified Infrastructure Management Hotfix Index