EMService.log returns errors mentioning http://pcHostname:8181, but we are using HTTPS, why?

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

EMService.log returns errors mentioning http://pcHostname:8181, but we are using HTTPS, why?

Cause

Utilizing /opt/CA/PerformanceCenter/SsoConfig, edits were made to the Web Site Port and Web Site Scheme but were done within Local Override.  Due to this the changes did not propagate from the netqosportal database to the em database which is where the Event Manager pulls the information from.

Environment

Release: 20.2

Resolution

Access SsoConfig and in Remote Value, set Web Site Scheme to https and Web Site Port to 8182.  Once this is done the changes will be also pushed over to the Event Manager side