AXA 17.3.2 - How to change the CollectorURL in the BA file generated by AXA?

Products

• CA App Experience Analytics

Issue/Introduction

In below example, you can see that the generated bajs file includes "pcm.com", would like to replace the value to be "pcm.es.net"

How can we achieve this?

Environment

AXA17.3.x

 

Resolution

Update the value in the Database

 

1) To change the URL in DB (and to have the fixed URL automatically appear in the snippet), you need to modify the ARCMNCONFIG -table as below:

 
update arcmnconfig set paramvalue='https://server.company.com/mdo/v1/sdks/browser/BA.js' where paramname='MDO.BrowserAgentJSPath'

update arcmnconfig set paramvalue='https://server.company.com' where paramname='MDO.CollectorURL'

 

DB table `ARCMNCONFIG' only supports one URL

 

2) Restart AXA Experience Collector

cd <AXA_HOME>/bin

./stopServices.sh -c

./startServices.sh -c

 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/agile-operations-analytics-base-platform/17-3/troubleshooting/ca-app-experience-analytics-troubleshooting.html